Automatic Review Collection

To begin a Trustmetrics campaign, you can follow these straightforward steps. First, select a template that aligns with your campaign goals. Next, import the list of customers for whom you wish to gather reviews. Finally, initiate the review collection process to start acquiring valuable feedback from your customers. Once you have completed these steps, the remainder of the process will be managed automatically. You do not need to take any additional actions. Trustmetrics will handle everything else, ensuring a seamless and effective campaign.

Automated Outreach
Automated Outreach

Set up automations that trigger email requests for reviews, streamlining the feedback collection process and reducing manual intervention.

Effortless Uploads
Effortless Uploads

Trustmetrics allows for easy uploading of your customer list, ensuring that you can reach out to your entire customer base without manual entry.

Personalized Engagement
Personalized Engagement

With your customer list in the system, Trustmetrics can personalize review request emails, increasing the likelihood of positive and detailed feedback.

Consistent Follow-ups
Consistent Follow-ups

Through automation, businesses can set up consistent and timely follow-ups to remind customers to leave a review, increasing the overall response rate.

Boosted Review Volume
Boosted Review Volume

Automated review requests ensure that a higher percentage of customers provide feedback, giving potential customers a broader perspective.

User-Friendly Interface
User-Friendly Interface

Even with automation in place, Trustmetrics provides an intuitive interface for businesses to tweak settings, ensuring they always have control over the outreach process.

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FAQs

At Trustmetrics, we offer three subscription packages on a monthly or annual basis. To explore all of our plans, please visit our pricing page.

While specific formats may vary, platforms like Trustmetrics typically support common CSV files for ease of integration.

Yes, Trustmetrics prioritizes data security. With stringent encryption protocols and data protection measures, customer data is kept secure and confidential.

Absolutely! Trustmetrics typically allows users to personalize email templates, ensuring that the communication aligns with your brand's voice and messaging.

The frequency is generally customizable within Trustmetrics. You can define how often reminders are sent, ensuring customers are not overwhelmed with requests.

Trustmetrics likely provides notification settings that alert businesses when new reviews are received, ensuring timely awareness and potential responses.

Most advanced review management tools, including Trustmetrics, should offer segmentation options, allowing for more personalized and targeted email campaigns.

Given the prevalence of mobile device usage, platforms like Trustmetrics typically ensure that their email templates are mobile-responsive, providing a user-friendly experience on any device.

Yes, Trustmetrics likely offers analytics on email campaigns, enabling businesses to monitor open rates, click-through rates, and response rates, which can provide insights into campaign effectiveness.

While specific limits may vary based on your subscription or plan, Trustmetrics is designed to cater to businesses of varying sizes, from small enterprises to large corporations.